Privacy Policy
Last updated: 31st October 2025
1. Introduction
Welcome to Delekit. We respect your privacy and are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).
This policy explains how we collect, use and protect personal data when you visit or interact with our public website (delekit.com).
If you are using the Delekit platform as an event organiser, attendee or client, please refer to our Service Privacy Policy and Data Processing Agreement which are provided at contract stage. This website policy only covers information collected through our public site.
2. Who we are
Delekit Ltd (“we”, “us”, “our”) is the data controller for this website.
Registered in England & Wales: 09219707
Registered office: 71-76 Shelton Street, London, England, WC2H 9JQ
Email: dpo@delekit.com
3. Personal data we collect
We may collect and process the following information:
Contact details – name, email address, phone number, job title and company when you complete a form or request a demo.
Technical data – IP address, browser type and version, time zone, device identifiers, operating system, referral URLs and browsing activity.
Usage data – pages viewed, time spent on site and navigation patterns.
Cookie and tracking data – see section 6 for details.
Marketing preferences – your communication choices and consent records.
Embedded content data – when you interact with third-party content such as videos or booking widgets.
4. How we use your personal data
We use your personal data to:
Respond to your enquiries, demo requests or support messages.
Provide and improve our website and its functionality.
Analyse website performance and visitor behaviour (analytics).
Maintain website security and performance via content delivery networks.
Manage marketing communications where you have consented or where we have a legitimate interest (you can opt out at any time).
Record and manage your cookie preferences.
Our lawful bases for processing include consent, legitimate interests, and compliance with legal obligations.
5. How we share your data
We may share your personal data with:
Service providers acting on our behalf (for example: website hosting, analytics, email delivery, and consent management).
Cloud and infrastructure partners, including AWS and Cloudflare, to host and secure our services.
Analytics and tracking providers, such as Google Analytics and Google Tag Manager.
Marketing and booking tools, such as Hubspot and LinkedIn Insights.
Embedded media providers, such as YouTube or Vimeo, if you interact with their content.
Regulatory bodies, law enforcement, or professional advisers where required by law.
We do not sell or rent your data.
6. Cookies and similar technologies
We use cookies and similar technologies to operate and analyse our website. Some are essential, while others help us improve the experience or support marketing.
Categories include:
Strictly necessary cookies – required for the website to function.
Analytics cookies – e.g. Google Analytics, to understand how visitors use our site.
Functionality cookies – e.g. Hubspot Meetings, to enable demo bookings.
Marketing cookies – e.g. LinkedIn Insights and Google Ads to measure ad performance.
Content cookies – e.g. YouTube embeds that set cookies when you play a video.
You can control cookies through our cookie banner or your browser settings at any time. Non-essential cookies are only used with your consent.
7. International data transfers
Some of our service providers (for example Google) are based outside the UK. Where data is transferred internationally, we ensure appropriate safeguards are in place, such as UK International Data Transfer Agreements (IDTAs) or Standard Contractual Clauses approved by the UK Information Commissioner’s Office (ICO).
8. Data retention
We keep personal data only as long as necessary for the purposes described in this policy, including to comply with legal, accounting or reporting obligations. Analytics data may be retained in anonymised form for trend analysis.
9. Your rights under UK GDPR
You have the right to:
Request access to the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request erasure of your data where no longer necessary.
Object to or restrict certain types of processing.
Withdraw consent where processing is based on it.
Request data portability in certain circumstances.
Lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk if you believe your rights have been breached.
To exercise any of these rights, please contact us using the details in section 2.
10. Security
We use a combination of technical and organisational measures to protect your personal data, including encryption in transit, restricted access, and monitoring through secure infrastructure providers such as AWS and Cloudflare.
11. Updates to this policy
We may update this policy from time to time. Any significant changes will be posted on this page and the date above will be updated accordingly.
12. Contact us
If you have any questions about this policy or how we handle your data, please contact:
Delekit Ltd
Email: dpo@delekit.com
Address: 71-76 Shelton Street, London, England, WC2H 9JQ
